(Operated by Salem Park LLC)
Last Updated: October 30th, 2025
Effective Date: October 30th, 2025
Policy Version: 1.0
Please Read This Privacy Policy Carefully Before Using Silacalm Sites or Services.
By visiting our website, creating an account, or purchasing our products, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.
Salem Park LLC (“Silacalm,” “we,” “us,” or “our”) operates the Silacalm brand and related websites, products, and services.
Address: 2452 Salem Park Dr., Winston-Salem, NC 27127, USA
Corporate and manufacturing facility. Not a retail location.
Email: info@silacalm.com
We collect personal and non-personal information when you interact with our website, place an order, or communicate with us. This may include:
Order Fulfillment: To process, ship, and deliver your purchases.
Customer Communication: To send order updates, respond to inquiries, and provide customer support.
Marketing and Promotions: To send offers, updates, and newsletters (you may opt out at any time).
Website Improvements: To analyze traffic, improve usability, and enhance your shopping experience.
Legal Compliance: To maintain records required by law and protect against fraudulent activity.
We respect your privacy and only share personal information with trusted third-party partners where necessary to operate our business or comply with legal obligations.
Payment Processing: We use Stripe to process transactions securely. We do not store or have access to your complete payment information.
Fulfillment Partners: Some orders are fulfilled and shipped by Amazon FBA on our behalf.
Analytics: We use Google Analytics and similar tools to understand site performance and user behavior.
Email & Marketing Services: In the future, we may use secure email or marketing platforms to send updates or promotional content (opt-out available).
Legal Compliance: We may disclose information to comply with applicable laws, regulations, or valid legal requests.
We use cookies and similar technologies to:
You can disable cookies in your browser settings, though some features may not function properly if cookies are disabled.
We retain customer and order information for three (3) years after purchase or account activity. This allows us to maintain transaction records, fulfill legal and tax obligations, and provide customer support.
We may retain limited anonymized data for analytics and reporting purposes beyond this period.
You may request that we delete your account or personal data earlier by contacting us directly.
We take reasonable administrative, technical, and physical precautions to protect your personal information.
Despite these safeguards, no online platform can guarantee absolute security. You acknowledge that you provide your information at your own risk.
As a U.S.-based company, your personal information may be transferred and stored in the United States.
For users in the European Union or United Kingdom, we process data based on:
You have the following rights under GDPR/UK-GDPR:
To exercise these rights, contact us atinfo@silacalm.com.
By using our website or services, you consent to the transfer and processing of your information in the United States, where privacy laws may differ from those in your country of residence.
Our website and products are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that a child under 13 has provided us personal data, we will promptly delete it.
We may update this Privacy Policy periodically to reflect changes in our business, technologies, or legal obligations. Material updates will be posted on this page with an updated 'Last Updated' date.
If you have questions or concerns about this Privacy Policy, please contact us:
Salem Park LLC
2452 Salem Park Dr.
Winston-Salem, NC 27127, USA
Corporate and manufacturing facility. Not a retail location.
