(Operated by Salem Park LLC)
Last Updated: October 30th, 2025
Effective Date: October 30th, 2025
Policy Version: 1.0
Please Read This Policy Carefully Before Submitting Any Dispute or Claim.
This Dispute Resolution Policy ("Policy") explains the process for resolving disputes between customers ("you") and Salem Park LLC, the operator of Silacalm ("we," "us," or "our").
This Policy applies to all purchases, services, and interactions with Silacalm, whether made through our website or authorized sales channels.
We value our customers and are committed to resolving disputes in a fair and transparent manner. This process is designed to protect both our customers and our brand, ensuring fair outcomes without unnecessary expense or delay.
This Policy governs how disputes, claims, or controversies arising out of or relating to Silacalm products, website use, purchases, or services are resolved. It applies only to individual consumer disputes — not business-to-business or vendor relationships.
Our goal is to provide a fair, transparent, and efficient process for resolving any issues that may arise.
